1.Seller
The seller is Brussels Saffron Fields, a webshop for Saffron and Saffron deduced products. Brussels Saffron Fields has its registered office in België, 1785 Merchtem, Brusselsesteenweg 328 and is registered in the Crossroads Bank for Enterprises (CBE) under number 0781434275. The VAT number BE0781434275. E-mail: info@Brusselsesaffraanvelden.be. Online sale www.brusselsesaffraanvelden.be.
2.Object
When the customer confirms his online order, he agrees to our terms and conditions. The seller reserves at all times the right to modify the conditions set forth in this website. When ordering, the conditions at the time of order.
3.Prizes
The prices are in euros, including VAT and excluding shipping costs. When placing on order, the prices and actions prevailing at the time of order. The seller reserves the right to change prices at any time.
4. Placing an order
To place an order, select the desired size/content or weight, adjust the quantity if needed, and click the “Add to Cart” button next to the quantity. By clicking the shopping cart icon in the top right corner of the page or the “View Cart” button, you can review what you’ve added and see the subtotal. Here, you can still adjust quantities or remove items if necessary.
Once you’re satisfied with your selection, proceed to checkout to finalize your order. At this stage, we will ask for the necessary details to create an invoice and arrange the shipment of your order. Phone details are requested only in exceptional cases to contact you about your purchase or shipment. This information will not be stored longer than necessary and will not be shared with third parties.
For every order, you can choose your preferred payment method. Payments can be made via bank transfer or the provided payment buttons.
The order is only finalized once the seller has received your payment. If no payment is received within seven days, you will receive a reminder via email. If payment is still not received three days after this reminder, the order will be canceled. For every order, the customer will receive an order confirmation via email.
5.Payment
The seller has chosen a secure payment via Mollie.com.
You can choose from the following payment options:
- Bancontact/Mister cash
- Belfius-app
- KBC-app
- Overschrijving. Indien je een overschrijving uitvoert vanuit het buitenland, gelieve dan altijd de BIC en IBAN gegevens van de verkoper te gebruiken. Deze staan vermeld op het orderformulier.
De verkoper kan niet instaan voor eventuele transactiekosten van de klant. Gebruik ook het bestelnummer bij de mededeling
6.Delivery and shipping costs.
As soon as the seller has received the payment, the package will be prepared for shipment.
When ordering, you can choose from the following options:
The package will be delivered to an address of your choice. The customer’s delivery address must be clearly indicated on the order. Incorrect delivery addresses are the responsibility of the buyer. Additional costs resulting from this, are passed on to the buyer.
If you are not home at the time of delivery, you will receive a ticket so you can pick up your package at the post office or service point. The delivery times listed below are not binding, but are an indication. In case of force majeure, the seller can not be held responsible for any delay in delivery.
In case of damaged or lost goods, the costumer has to notify the seller within 48 hours by mail info@brusselsesaffraanvelden.be. You always have to keep the original packaging. According to the law on trade practices, the seller will compensate losses and / or damage to an ordered product. All abuse in this regard will be prosecuted.
Delivery in Belgium: 6,5 EUR shipping costs ( free shipping for orders above 100 EUR)
The packages are sent by Bpost, PostNL or DPD. Delivery provided within 2 -4 business days.
When shipping costs are higher (due to weight), the customer will be notified by mail before shipping.
The package can be picked up by the customer at 328 Brusselsesteenweg, 1785 Merchtem. The customer must indicate this when placing his order. In this case no shipping costs will be charged.
7.Change and return:
Are you not satisfied with your purchase, you can invoke the right of withdrawal:
The consumer has the right to inform the seller that he renounces the purchase without penalty and without giving any reason within 14 calendar days from the day following the delivery of the good or the conclusion of the agreement.
You must inform us of this by e-mail info@brusselsesaffraanvelden.be.
Only items that are undamaged, intact and unopened may be exchanged or returned.
The article must be returned within 14 calendar days to the following address: Danny Van den Bossche, Brusselsesteenweg 328, 1785 Merchtem, Belgium. Also clearly mention your name and details so that we can link the returned articles to the right customer.
Costs incurred in the return shipment (shipping costs, bank charges, …) have to be paid by by the customer. If the return shipment is lost in the post or damaged, the seller can under no circumstances be held responsible for this.
Upon receipt of the return shipment, a credit voucher is created by the seller or the amount is refunded to the customer’s account number within 7 days (the customer provides the seller with his account number within 7 days after the return).
Shipped packages that are refused by the buyer do not give the right to a refund of the shipping and return costs incurred by the post.
8.Privacy
Customer data is only used for internal purposes and are not passed on, leased or sold. The seller uses your information for processing your order, promotional purposes and our newsletter. Costumers always have the right to access, correct or delete his data. Please contact us by email info@brusselsesaffraanvelden.be
9: Use of cookies
Our website uses cookies and similar technologies. This helps us to provide you with a better experience when you visit our website and also allows us to optimise our website. Without your prior consent, we only place those purely functional cookies that are necessary for the proper functioning of our website. For all other cookies, we ask for your prior consent.
For an overview of all cookies that our website places on your device, please refer to our Cookie Policy [URL].
On your first visit to our Website, you will be asked to accept our cookies. You can manage your choices at any time afterwards.
You can set up your internet browser so that cookies are not accepted, or that you receive a warning when a cookie will be installed, or that the cookies will be deleted later from your hard drive. To do so, you must change the settings of your browser settings (via the help function). Keep in mind that in doing so you may prevent certain graphic elements from appearing correctly or prevent you from using certain applications.
10: Invalidation – non-relinquishment
If any provision of these Terms is declared invalid, illegal or void, it shall in no way affect the validity, legality and applicability of the other provisions.
Failure at any time by the Customer to enforce any of the rights set out in these Terms, or to exercise any equivalent right, shall never be deemed as a waiver of such provisions and will never invalidate these rights.
11: Proof
The Customer accepts that electronic communications and backups may serve as evidence.
12.Territoriality and application law.
The seller is subject to Belgian law. Any dispute relating to the existence, interpretation, performance or breach of the contract concluded between the seller and the customer , even in the case of multiple defendants , is the exclusive jurisdiction of the court where our registered office is located.
Before going to court, you as a consumer can also use an alternative dispute resolution system through the site of ODR (https://webgate.ec.europa.eu/odr).
(Brussels Saffron Fields 01/12/24)